Position Overview

Gild Beauty Bar is seeking a polished, organized, and welcoming Front Desk Receptionist to serve as the first point of contact for our guests. This role is essential in creating a seamless and elevated client experience, from greeting guests and managing appointments to supporting daily operations with professionalism and attention to detail.

Key Responsibilities

• Greet every guest warmly and professionally, both in person and over the phone

• Schedule, confirm, and manage appointments accurately

• Check clients in and out while ensuring a smooth front desk experience

• Answer calls, respond to inquiries, and assist clients with services, policies, and product questions

• Maintain a clean, organized, and inviting front desk and reception area

• Process payments and handle point-of-sale transactions accurately

• Assist with retail presentation and basic product guidance

• Communicate clearly with service providers to support efficient guest flow

• Help maintain inventory awareness and notify leadership of supply needs

• Uphold the brand standards, professionalism, and client experience expectations of Gild Beauty Bar

Qualifications

• Previous front desk, reception, salon, spa, or customer service experience preferred

• Strong communication and interpersonal skills

• Excellent organizational skills and attention to detail

• Professional appearance and calm, polished demeanor

• Ability to multitask and stay composed in a fast-paced environment

• Comfort with booking software, point-of-sale systems, and general administrative tasks

• Dependable, punctual, and service-oriented

Ideal Candidate

The ideal candidate is warm, polished, highly organized, and naturally hospitable. They enjoy helping people, take pride in creating a beautiful first impression, and understand that excellent front desk service sets the tone for the entire guest experience.

Apply to Join Gild Beauty Bar

If you feel aligned with our brand and standards, we invite you to apply by dropping off your résumé in person or by emailing your résumé with photo to hello@gildbeautybar.com. We value a more personal, intimate hiring process and appreciate the opportunity to connect with applicants directly.